At 2Faktor.io, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use that information, and the steps we take to protect your information. By using our website and mobile apps, you agree to the terms of this Privacy Policy.
Personal Information is any data that can be used to identify an individual, such as name, contact details, financial information, IP address, and subscription account details. This data can be gathered from forms, cookies, IP addresses, and other interactions with an individual.
Legal Basis for Collecting Data
We process and use your data where the law permits us to do so, such as where we have a legitimate interest, need to perform a contract with you, or where your consent is required. You can withdraw your consent at any time.
Information We Collect
When you use our website or mobile apps, we collect certain information about you, including:
• Name and email address: We collect this information when you sign up for our service.
• Billing information: We collect your billing information when you purchase a subscription to our service.
• Usage data: We collect information about how you use our website and mobile apps, such as the features you use and the amount of time you spend using our service.
• Device and browser information: We collect information about the device and browser you use to access our website and mobile apps, such as your IP address, operating system, and browser type.
How We Use Your Information
We use the information we collect to provide and improve our service, as well as to communicate with you about our service. Specifically, we may use your information to:
• Provide you with access to our service.
• Send you information about our service and updates to our Privacy Policy.
• Respond to your requests and inquiries.
• Conduct research and analysis to improve our service.
• Detect, investigate, and prevent fraudulent or illegal activity.
• Comply with legal obligations and enforce our agreements.
How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, and disclosure. Specifically, we:
Use client-side encryption to protect your 2FA codes.
Use industry-standard encryption to protect your billing information.
Limit access to your information to authorized personnel who need it to provide our service.
Regularly monitor our systems for security vulnerabilities and address any issues that arise.
Provide you with the ability to delete your account and information at any time.
Third-Party Services
We may use third-party services, such as payment processors and analytics providers, to help us provide and improve our service. These third-party services may collect information about you when you use our service. We are not responsible for the privacy practices of these third-party services and recommend that you review their privacy policies.
Use of cookies
We may use cookies and other similar technologies to collect information about how you use the Website and provide features to you. Cookies are small text files that are stored on browsers or devices by the Website which we have detailed in our Cookie Policy. [insert link to cookie policy]
Sharing of information and Consent
We may share your information with our agents, employees or contractors to help provide, understand, and improve the Website.
We can only use or share your information for purposes other than those described in this Privacy Policy with your express consent.
Storage and processing of information
All information collected through the Website will be stored and processed within the United States of America.
By registering for and using the Website, you consent to the transfer of information to the U.S. or to any other country in which we maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
We use commercially reasonable safeguards to help keep the information collected through the Website secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. To help us keep your information safe, we expect you to maintain the secrecy of your unique password and account information.
Data retention
We shall retain personal data collected for a reasonable time frame, which will vary depending on the nature of the data and whether the data may be needed for future legitimate use.
Following termination or deactivation of your account, we may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes.
Your control over information
You may, at any time, edit, update or delete your profile information from the Website. However, when you delete or update information, we follow a process to ensure that the modification or deletion is not accidental or malicious. Accordingly, there may be delays between when you edit/delete information and when copies are edited/deleted from our active and backup systems.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@2faktor.io.
